**Last updated: August 2026**

This Privacy Policy describes how we collect, use, and handle your personal information when you request a quote or contact us for services. We are committed to protecting your privacy and complying with applicable privacy laws, including the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Information We Collect
We only collect personal information that is reasonably necessary to provide you with an accurate quote and arrange our services. This includes:
* **Contact Details:** Your name, email address, and phone number.
* **Service Details:** Your physical address (if a site visit or delivery is required) and any specific details about the requested work.

2. How We Collect Your Information
We collect this information directly from you when you:
* Fill out a quote request form on our website.
* Contact us via email, phone, or social media.
* Provide details during an in-person or virtual consultation.

3. How We Use Your Information
We use your personal information strictly for business purposes, including:
* Preparing and sending accurate cost estimates and quotes.
* Contacting you to discuss your project requirements or arrange site visits.
* Delivering the agreed-upon services if you accept our quote.
* Managing billing, invoicing, and basic administrative records.

4. Sharing and Disclosure
We respect your privacy and **do not sell, rent, or trade** your personal information. We only share your details with third parties under the following limited circumstances:
* **Subcontractors/Suppliers:** If necessary to get specialized pricing or help deliver your specific service (we will ask or inform you first).
* **Legal Requirements:** If required by law, regulation, or a government authority.

5. Data Security and Storage
We take reasonable steps to keep your personal information secure from unauthorized access, modification, or disclosure. Your data is stored:
* In secure, password-protected digital systems (such as local business devices or secure cloud storage).
* We destroy or permanently de-identify personal information when it is no longer required for business or legal purposes.

6. Your Rights and Access
You have the right to request access to the personal information we hold about you, or to ask that we correct any inaccuracies. If you wish to update your details or have your contact information removed from our records, please contact us using the details below.

7. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or how your data is handled, please contact:

* B. J. Stewart Carpentry
* Bradley Stewart
* bjstewartcarpentry@outlook.com
* 0439 613 373